Job Information
Sodexo Food Operations Manager 2 in BEACHWOOD, Ohio
Unit Description
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
Sodexo is seeking a Food Operations Manager 2 for UH Ahuja Medical Center located in Beachwood, OH. The Food Operations Manager 2 will direct and oversee all retail and catering food service at this130-bed hospital. The Food Operations Manager will be responsible for fostering and growing frontline staff members, ensuring customer satisfaction, and maintaining relationships with the client.
Other tasks will include:
Perform tray assessments to ensure food quality and presentation along with tray accuracy
Menu Development and Innovation in a Retail setting
Perform management functions that include direct supervision of hourly associates including employee development
Have knowledge of nutrition and specialized diets with strong management skills
Will oversee Sodexo's At Your Request Room Service dining program, daily meal rounding inclusive of service recovery
Evaluate and develop service levels for the overall Patient and Customer Experience and Satisfaction
The successful candidate will have at least 2 years food management experience, computer literacy as well as excellent communication, leadership and customer service skills. Prior food management experience in a health-care setting would be a plus for this role.
We are looking for candidates who will:
have oversight of day-to-day operations of all food operations
deliver high quality food service
achieve company and client financial targets and goals
develop and maintain client and customer relationships
develop strategic plans
create a positive environment
ensure Sodexo Standards are met.
The ideal candidate:
has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively
has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
can demonstrate working knowledge of Sodexo Food Management Systems (FMS), Health Touch (HT) and Market Connections (MSC) and is proficient in computer skills and report management experience.
*Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. *
Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Location US-OH-BEACHWOOD
System ID 974307
Category Food Service
Relocation Type No
Employment Status Full-Time
Posted Range $53000 to $80300
Company : Segment Desc HOSPITALS
On-Site